Data Privacy Statement

What information do we collect?

We ask for your name, telephone number, home address, email address or prizedraws. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

What the data will be used for

Your data will enable us, and our processors, to fulfill your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We offer a range of ways in which you can inform us about your marketing preferences:

• Send an email to our customer services division on hello@dualinnovation.com writing “unsubscribe” in the subject heading; or
• Call our customer services division – see the “Contact” section; or
• Write to us at: Customer Services

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

One of the purposes for which we may disclose your address and zip code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Cookies

A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Links to Third-Party Sites
In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

Sale of assets

In the unlikely event that Dual Innovation or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.